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Outage in Kaseya

RocketCyber - US - 504 Gateway Error when attempting to log in

Resolved Major
September 22, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of a problem where logging into the US RocketCyber portal is causing a 504 gateway error, preventing any user from logging in. The Kaseya R&D Team is currently investigating the behavior and another update will be posted as we have more information. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/22/2025 04:18PM

This incident has been resolved.

MONITORING 7 months ago - at 09/22/2025 02:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/22/2025 01:44PM

We are aware of a problem where logging into the US RocketCyber portal is causing a 504 gateway error, preventing any user from logging in.

The Kaseya R&D Team is currently investigating the behavior and another update will be posted as we have more information.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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