Outage in Kaseya
RocketCyber - US Region - 504 Gateway Time-out when logging in or navigating page
Major
September 24, 2025 - Started about 9 hours ago
Official incident page
Official incident page
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Outage Details
We are aware of a problem where attempting to log into or navigate the RocketCyber platform is causing a 504 Gateway Time-out error
The Kaseya R&D Team is currently investigating the cause.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 09/24/2025 10:06PM
We are continuing to monitor for any further issues.
MONITORING
about 7 hours ago - at 09/24/2025 09:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 9 hours ago - at 09/24/2025 07:57PM
We are aware of a problem where attempting to log into or navigate the RocketCyber platform is causing a 504 Gateway Time-out error
The Kaseya R&D Team is currently investigating the cause.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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