Outage in Kaseya

Datto EDR - US Platform - Slow Navigation and intermittent failed log ins

Resolved Minor

September 29, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of a problem where the Datto EDR platform is experiencing slow navigation or log in attempts that fail. Refreshing the page or logging in again should allow access. The Kaseya R&D Team is currently investigating this issue Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/30/2025 07:54PM

This incident has been resolved.

MONITORING 7 months ago - at 09/29/2025 08:10PM

A fix has been implemented and we will continue to monitoring traffic throughout the day.

IDENTIFIED 7 months ago - at 09/29/2025 05:37PM

The issue has been identified and a fix is being implemented.

MONITORING 7 months ago - at 09/29/2025 05:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/29/2025 04:11PM

We are aware of a problem where the Datto EDR platform is experiencing slow navigation or log in attempts that fail. Refreshing the page or logging in again should allow access.

The Kaseya R&D Team is currently investigating this issue

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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