Outage in Kaseya

Datto SaaS Protection - Degraded backup performance for services on node 'usw2-bfyii-707'

Resolved Major
October 06, 2025 - Started 8 days ago - Lasted 5 days
Official incident page

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Outage Details

We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/11/2025 04:30PM

This incident has been resolved.

MONITORING 4 days ago - at 10/10/2025 07:08PM

The maintenance on node 'usw2-bfyii-707' has been completed and all services are back online.

Our R&D team is monitoring.

IDENTIFIED 7 days ago - at 10/07/2025 01:30PM

Our R&D team will be taking node 'usw2-bfyii-707' offline temporarily to perform maintenance which is estimated to take 3-4 days to complete.

During this time customers hosted on the node will experience downtime to systems and related services to Datto SaaS Protection including:

Account Login
Backups
Restores/Exports
Seat Management

IDENTIFIED 8 days ago - at 10/06/2025 06:39PM

We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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