Outage in Kaseya
Datto SaaS Protection - Degraded backup performance for services on node 'usw2-bfyii-707'
Resolved MajorIncident Report
We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services.
The Kaseya R&D Team has identified the issue and are working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/11/2025 04:30PM
This incident has been resolved.
MONITORING
7 months ago - at 10/10/2025 07:08PM
The maintenance on node 'usw2-bfyii-707' has been completed and all services are back online.
Our R&D team is monitoring.
IDENTIFIED
7 months ago - at 10/07/2025 01:30PM
Our R&D team will be taking node 'usw2-bfyii-707' offline temporarily to perform maintenance which is estimated to take 3-4 days to complete.
During this time customers hosted on the node will experience downtime to systems and related services to Datto SaaS Protection including:
Account Login
Backups
Restores/Exports
Seat Management
IDENTIFIED
7 months ago - at 10/06/2025 06:39PM
We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services.
The Kaseya R&D Team has identified the issue and are working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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