Outage in Kaseya
Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-66
Resolved MajorIncident Report
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-66' may experience degraded performance, which can result in slower-than-average backup and restore speeds.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/30/2025 02:18PM
This incident has been resolved.
MONITORING
6 months ago - at 10/30/2025 01:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 10/09/2025 07:03PM
The R&D Team has identified the need to take the server offline to finish the hardware repairs. We estimate the server to be offline for 5 days and during this time backups and restores will not be accessible.
We will continue to provide updates as the repairs progress.
IDENTIFIED
7 months ago - at 10/09/2025 04:29PM
We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-66' may experience degraded performance, which can result in slower-than-average backup and restore speeds.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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