Outage in Kaseya

Datto SaaS Protection - Degraded backup performance for services on node 'usw2-bfyii-707'

Minor
October 14, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services. The Kaseya R&D Team are actively investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 10/14/2025 05:03PM

A fix has been implemented and Services have been restored. We will continue to monitor as they return to normal operation.

IDENTIFIED about 5 hours ago - at 10/14/2025 03:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 6 hours ago - at 10/14/2025 02:48PM

We are aware of a problem where some customers hosted on node 'usw2-bfyii-707' are experiencing degraded backup performance for some services.

The Kaseya R&D Team are actively investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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