Outage in Kaseya
Datto RMM - Vidal - Devices May Generate False Offline Alerts
Resolved MinorIncident Report
We are aware of a problem where devices may generate false offline alerts for Datto RMM on Vidal.
The Kaseya R&D Team has identified and addressed the problem, and service has now been restored. We are continuing to monitor closely to ensure stability and prevent any further impact.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/15/2025 06:31PM
This incident has been resolved.
MONITORING
2 days ago - at 10/15/2025 10:47AM
We are aware of a problem where devices may generate false offline alerts for Datto RMM on Vidal.
The Kaseya R&D Team has identified and addressed the problem, and service has now been restored. We are continuing to monitor closely to ensure stability and prevent any further impact.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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