Outage in Kaseya

ConnectBooster - New Invoices not Syncing to the ConnectBooster Portal

Resolved Minor
October 15, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are aware of a problem where New Invoices are not Syncing to the ConnectBooster Portal. The Kaseya R&D Team is currently investigating the issue. As this progresses, our status page will be updated with the most recent status. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 10/16/2025 09:07PM

The Kaseya Team believes that this issue has now been resolved based on customer reports and continued monitoring of the deployed fix.

We appreciate your patience during this time and would appreciate your feedback through any current support tickets.

Thank you,

MONITORING 1 day ago - at 10/16/2025 02:15PM

The Kaseya R&D Team has deployed a fix to resolve this issue. We are advising clients to confirm they have performed a recent sync of their integrations as of 8am CST 10/16 to ensure they have the most recent information in the ConnectBooster portal.

If you are still experiencing any issues related to this, please reachout to our support team through your ongoing ticket.

Thank you,

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

INVESTIGATING 2 days ago - at 10/15/2025 06:03PM

We are aware of a problem where New Invoices are not Syncing to the ConnectBooster Portal.

The Kaseya R&D Team is currently investigating the issue. As this progresses, our status page will be updated with the most recent status.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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