Outage in Kaseya

Datto SaaS Protection - Backup Performance Degradation for services on pod 'usw3-saas-p0'

Minor
October 16, 2025 - Started about 23 hours ago
Official incident page

Incident Report

We are aware of a problem where some customers hosted on pod 'usw3-saas-p0' are experiencing intermittent degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 10/17/2025 12:54PM

Backup success rates on pod 'usw3-saas-p0' have stabilized.

Our R&D team is monitoring.

IDENTIFIED about 23 hours ago - at 10/16/2025 04:20PM

We are aware of a problem where some customers hosted on pod 'usw3-saas-p0' are experiencing intermittent degraded backup performance for some services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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