Outage in Kaseya

VSA10 - Degraded Performance for EU Customers

Resolved Minor
October 16, 2025 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing degraded performance, which may impact administrators' ability to manage endpoints. Our team is actively working to restore full functionality on the affected servers. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/16/2025 11:26PM

This incident has been resolved.

MONITORING about 17 hours ago - at 10/16/2025 10:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 18 hours ago - at 10/16/2025 09:44PM

We are currently experiencing degraded performance, which may impact administrators' ability to manage endpoints.

Our team is actively working to restore full functionality on the affected servers.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

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