Outage in Kaseya

Datto BCDR - Service Disruption for BCDR customers hosted on Cloud Server1429

Resolved Minor
October 20, 2025 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of a problem where Datto BCDR users paired to server1429 will experienced degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Need to monitor Kaseya outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/20/2025 07:53PM

This incident has been resolved.

MONITORING about 17 hours ago - at 10/20/2025 07:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 18 hours ago - at 10/20/2025 06:09PM

We are aware of a problem where Datto BCDR users paired to server1429 will experienced degraded offsite performance.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook