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Outage in Kaseya

Datto Endpoint Backup - Service Disruption for Datto Endpoint Backup customers hosted on Cloud Siris 422053

Resolved Major
October 21, 2025 - Started 6 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are aware of a problem where Datto Endpoint Backup users paired to Cloud Siris 422053 will experience a service disruption affecting service performance and availability. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/22/2025 04:06PM

This incident has been resolved.

MONITORING 6 months ago - at 10/22/2025 12:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/21/2025 08:05PM

We are aware of a problem where Datto Endpoint Backup users paired to Cloud Siris 422053 will experience a service disruption affecting service performance and availability.


The Kaseya R&D Team is investigating the issue and working towards a resolution.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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