Outage in Kaseya

Datto SaaS Protection - Node 'caw1-bfyii-311' - Maintenance Notice

Resolved Minor
October 28, 2025 - Started 4 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently performing maintenance on Datto SaaS Protection node ‘caw1-bfyii-311' requiring the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete. During this downtime, customers hosted on node ‘caw1-bfyii-311' will experience impact to systems and related services to Datto SaaS Protection including: Account access Backups Restores/Exports Seat Management Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 11/01/2025 05:01PM

This incident has been resolved.

MONITORING 1 day ago - at 10/31/2025 07:07PM

Maintenance has completed and all services on node 'caw1-bfyii-311' are online and functioning normally.

Our R&D team is monitoring.

IDENTIFIED 4 days ago - at 10/28/2025 08:42PM

We are currently performing maintenance on Datto SaaS Protection node ‘caw1-bfyii-311' requiring the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete.

During this downtime, customers hosted on node ‘caw1-bfyii-311' will experience impact to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

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