Outage in Kaseya
Datto Partner Portal - Agent Management Service is down
Major
November 17, 2025 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
We are aware of a problem where Agent Management Services are down.
The Kaseya R&D Team is currently investigating
Subscribe to the Kaseya Status Page for up-to-date information at Kaseya Inc Status
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 11/17/2025 07:20PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 4 hours ago - at 11/17/2025 04:56PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 8 hours ago - at 11/17/2025 12:57PM
We are aware of a problem where Agent Management Services are down.
The Kaseya R&D Team is currently investigating
Subscribe to the Kaseya Status Page for up-to-date information at Kaseya Inc Status
Latest Kaseya outages
Datto SaaS Protection - Service disruption for customers hosted on node 'des1-bfyii-2984' - 3 days ago
Datto SaaS Protection - Partners unable to access the SaaS Protection Status Page within the Datto Partner Portal - 6 days ago
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1' - 7 days ago
VSA10 - Degraded Performance for APAC Customers - 10 days ago
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