Outage in Kaseya
VSA 10 - Intermittent issues when users attempt to login and/or navigate the product, and using remote control
Resolved MajorIncident Report
We are aware of an intermittent problem where users receive an error when attemtping to login and/or navigate the VSA10 Web Application.
The Kaseya R&D Team is investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/19/2025 02:31PM
This incident has been resolved.
MONITORING
5 months ago - at 11/19/2025 10:20AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 11/19/2025 02:41AM
The R&D team continues to work on a fix for this issue. The issue is present on the APAC, EU, and US regions at this time.
IDENTIFIED
5 months ago - at 11/18/2025 10:31PM
The R&D team have identified ways to mitigate the problem. We are still investigating the root cause to develop a permanent fix.
IDENTIFIED
5 months ago - at 11/18/2025 09:50PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 11/18/2025 08:45PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 11/18/2025 07:28PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 11/18/2025 06:03PM
The issue has been identified and the R&D and Operations teams are working with our vendor, Cloudflare, to resolve the issue.
INVESTIGATING
5 months ago - at 11/18/2025 05:12PM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 11/18/2025 05:09PM
We are aware of an intermittent problem where users receive an error when attemtping to login and/or navigate the VSA10 Web Application.
The Kaseya R&D Team is investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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