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Outage in Kaseya

Datto Workplace - AU5 Report Files Not Loading

Resolved Minor
November 19, 2025 - Started 5 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/20/2025 01:48PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 11/20/2025 01:19AM

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.

The Kaseya R&D Team is actively investigating.

Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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