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Outage in Kaseya

Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533'

Resolved Minor
November 24, 2025 - Started 5 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently aware of a problem where some Datto SaaS Protection customers hosted on node 'aue1-bfyii-1533' are experiencing degraded backup performance for all services. Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/24/2025 06:00PM

This incident has been resolved.

MONITORING 5 months ago - at 11/24/2025 02:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/24/2025 07:31AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 11/24/2025 07:29AM

We are currently aware of a problem where some Datto SaaS Protection customers hosted on node 'aue1-bfyii-1533' are experiencing degraded backup performance for all services.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

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