Outage in Kaseya

Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"

Resolved Minor

December 24, 2025 - Started 4 months ago - Lasted 14 days
Official incident page

Incident Report

We are aware of a problem where Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281" can experience unsuccessful backup attempts. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/07/2026 07:22PM

This incident has been resolved.

MONITORING 4 months ago - at 12/24/2025 11:19PM

A workaround has been applied for Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281".

Backups are resuming, and we are monitoring to confirm all impacted assets successfully complete their next backup cycle.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

INVESTIGATING 4 months ago - at 12/24/2025 01:37PM

We are aware of a problem where Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281" can experience unsuccessful backup attempts.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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