Outage in Kaseya

Intermittent Web Remote Connection Failures

Resolved Major

January 13, 2026 - Started about 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

Web Remote fails to connect and 502's.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/13/2026 12:42PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/13/2026 03:15AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 01/13/2026 01:43AM

Web Remote fails to connect and 502's.

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