Outage in Kaseya

Datto RMM - Web Remote Sessions Fail to Connect for Specific Web Remote Versions

Resolved Major
January 15, 2026 - Started 2 days ago - Lasted 2 days
Official incident page

Incident Report

Web Remote Sessions Fail to Connect for Specific Web Remote Versions

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 01/16/2026 08:33PM

This incident has been resolved.

MONITORING about 22 hours ago - at 01/15/2026 11:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 01/15/2026 01:21AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/15/2026 01:18AM

Web Remote Sessions Fail to Connect for Specific Web Remote Versions

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