Outage in Kaseya

Datto Endpoint Backup/Datto Endpoint Backup for PC - Backup and Screenshot Completion Failures

Resolved Minor

February 03, 2026 - Started 4 days ago - Lasted 2 days
Official incident page

Incident Report

We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup failures. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/05/2026 07:45PM

This incident has been resolved.

MONITORING 3 days ago - at 02/04/2026 07:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 02/04/2026 04:23PM

We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup and screenshot failures.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

MONITORING 4 days ago - at 02/03/2026 11:02PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 02/03/2026 11:01PM

A fix has been implemented to address intermittent backup failures impacting some Endpoint Backup and Endpoint Backup for PC assets.

We are monitoring to confirm backup operations continue to stabilize.

Subscribe to the Kaseya Status Page for updates: https://status.kaseya.com/

INVESTIGATING 4 days ago - at 02/03/2026 07:01PM

We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup failures.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Kaseya outages

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Endpoint Backup/Endpoint Backup for PC - Nodes are reporting inconsistent or failed check‑in activity - 5 days ago

Endpoint Backup v2 - Users Unable to Register New Assets in the US‑West Region - 5 days ago

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