Outage in Kaseya

Datto SaaS Protection - Backup performance degradation for SharePoint and Teams services on pod 'aue1-saas-p0'

Minor

February 26, 2026 - Started 1 day ago
Official incident page

Incident Report

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

MONITORING about 5 hours ago - at 02/27/2026 07:05PM

The Kaseya R&D team have implemented configuration changes on the pod to address the issue.

Sharepoint and Teams success rates are improving and the Kaseya R&D team is actively monitoring.

IDENTIFIED 1 day ago - at 02/26/2026 06:09PM

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services.

The Kaseya R&D team has identified the issue and are actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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