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Outage in Kaseya

Datto Workplace - AU5 Report Files Not Loading

Resolved Minor
March 03, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Kaseya experienced an issue where Datto Workplace (DWP) report files failed to load in browsers or agents for AU5 region partners, while other regions remained unaffected. The incident lasted 6 hours before being resolved by the Kaseya R&D team.

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2026 07:43AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/04/2026 01:44AM

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.

The Kaseya R&D Team is actively investigating.

Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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