Outage in Kaseya
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'use1-saas-p5'
Minor
March 18, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue affecting some customers hosted on pod use1-saas-p5, where backup performance degradation has been observed for certain SharePoint services.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
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Latest Updates ( sorted recent to last )
MONITORING
33 minutes ago - at 03/18/2026 12:30PM
We are seeing continued improvement in backup performance on pod use1-saas-p5.
The R&D team will continue monitoring the environment until full recovery is confirmed.
IDENTIFIED
about 2 hours ago - at 03/18/2026 10:49AM
We are currently investigating an issue affecting some customers hosted on pod use1-saas-p5, where backup performance degradation has been observed for certain SharePoint services.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
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