Outage in Kaseya

Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-143

Resolved Minor

March 24, 2026 - Started 1 day ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Kaseya's Datto Endpoint Backup for PC service experienced degraded performance for users paired with Cloud Siris server 'use1-dtc-server-143', resulting in slower-than-average backup and restore speeds. The issue affected offsite backup capabilities and lasted approximately 15 hours before being resolved by the R&D team.

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 03/25/2026 02:41PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 03/24/2026 11:44PM

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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