Outage in Kaseya

Datto RMM - Concord - Creating or saving Monitoring Policies fails with "could not execute statement" error

Resolved Minor

March 26, 2026 - Started about 13 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Datto RMM users in the Concord region experienced failures when creating or saving Monitoring Policies, receiving "could not execute statement" errors. The Kaseya R&D team implemented a fix after 2.7 hours and monitored the results before confirming full resolution.

We are aware of a problem where Creating or saving Monitoring Policies fails with "could not execute statement" error. The Kaseya R&D Team are investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 03/26/2026 05:59PM

This incident has been resolved.

MONITORING about 13 hours ago - at 03/26/2026 03:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 13 hours ago - at 03/26/2026 03:21PM

We are aware of a problem where Creating or saving Monitoring Policies fails with "could not execute statement" error.

The Kaseya R&D Team are investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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