Outage in Kaseya
Datto BCDR - Server1405 - Degraded Offsite Performance
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Datto BCDR service experienced degraded offsite performance for assets paired to server1405 in the US-East region over a 13-day period. The issue affected backup and disaster recovery operations, causing slower than normal offsite data transfer speeds. The R&D team identified and resolved the underlying problem after ongoing remediation efforts.
We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/08/2026 07:27PM
This incident has been resolved.
IDENTIFIED
19 days ago - at 04/08/2026 07:09PM
Efforts to address the underlying issue remain in progress. Additional updates will be provided as they become available.
IDENTIFIED
27 days ago - at 03/31/2026 04:58PM
The R&D team continues to actively work toward a resolution for this issue.
Additional information will be communicated as it becomes available.
IDENTIFIED
about 1 month ago - at 03/26/2026 07:26PM
We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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