Outage in Kaseya
Datto RMM - All Platforms - RMM Agent cannot be installed due to Certificate errors
Resolved MajorIncident Report
Summary AI Generated
Datto RMM experienced a major incident where certificate errors prevented the RMM agent from being installed across all platforms. The issue affected users' ability to deploy new RMM agents for approximately 18 hours. Kaseya's R&D team implemented a fix and confirmed resolution after monitoring the results.
We are aware of a problem where the Datto RMM agent cannot be installed due to Certificate errors.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 04/03/2026 12:27PM
This incident has been resolved.
MONITORING
24 days ago - at 04/03/2026 11:43AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
24 days ago - at 04/02/2026 09:09PM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 04/02/2026 06:25PM
We are aware of a problem where the Datto RMM agent cannot be installed due to Certificate errors.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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