Outage in Kaseya
Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1'
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Datto SaaS Protection service experienced degraded backup performance for Microsoft 365 services, affecting customers hosted on the 'usw3-saas-p1' pod. The Kaseya R&D team identified and implemented a fix for the issue. The incident lasted 22.5 hours before being fully resolved.
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/30/2026 12:59PM
This incident has been resolved.
MONITORING
3 days ago - at 04/29/2026 04:37PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 04/29/2026 02:30PM
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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