Outage in Kaseya
Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Autotask PSA experienced latency and error messages within the UI across UK01, UK02, UK03, EU1, and DE1 regions for approximately 2.3 hours. The issue was identified and a fix was implemented, followed by a monitoring period. The incident was fully resolved shortly after.
We are aware of a problem where latency and error messages are being observed when navigating the Autotask UI.
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/24/2026 09:34AM
This incident has been resolved.
MONITORING
4 days ago - at 09/24/2026 08:37AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 09/24/2026 08:11AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 09/24/2026 07:21AM
We are aware of a problem where latency and error messages are being observed when navigating the Autotask UI.
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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