Outage in Keen

Incident detected with the Stream Service

Resolved Minor
September 23, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.
Components affected
Keen Stream API Keen Compute API

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/23/2025 07:48PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 09/23/2025 07:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 09/23/2025 07:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 09/23/2025 06:35PM

There is increased query failure + delay in event processing

IDENTIFIED 2 months ago - at 09/23/2025 06:34PM

The issue has been identified and a fix is being implemented.

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