Outage in Keepit

Search import delay in DE and DK regions

Resolved Minor
October 18, 2024 - Started 7 months ago - Lasted 10 days
Official incident page

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Outage Details

Some customers' backup metadata imports into the search engine were delayed, which may result in them seeing search data import delays when browsing their most recent backup datasets. Configuration changes are being applied to correct this behavior. This does not in any way impact backup performance. If you need assistance finding certain data, please do not hesitate to contact support
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/27/2024 08:47PM

This incident has been resolved.

MONITORING 6 months ago - at 10/23/2024 05:48PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/22/2024 08:11PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/22/2024 07:07AM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/20/2024 07:53PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 10/19/2024 06:57PM

The applied fix has helped improve the situation, but we are still working toward a complete resolution

IDENTIFIED 7 months ago - at 10/18/2024 07:26AM

Some customers' backup metadata imports into the search engine were delayed, which may result in them seeing search data import delays when browsing their most recent backup datasets. Configuration changes are being applied to correct this behavior. This does not in any way impact backup performance. If you need assistance finding certain data, please do not hesitate to contact support

Latest Keepit outages

Service Issue - 5 months ago
Notification issue - 5 months ago

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