Outage in Keepit

User access issues on US environment

Minor
May 23, 2025 - Started 16 days ago
Official incident page

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Outage Details

We are currently experiencing an outage affecting user interface access in the US region. Our team is actively investigating the issue, and we will provide updates as more information becomes available
Components affected
Keepit User Interface Keepit API
Latest Updates ( sorted recent to last )
MONITORING about 6 hours ago - at 06/08/2025 05:41AM

Maintenance is complete. We're now monitoring the system to ensure it remains stable

MONITORING 3 days ago - at 06/05/2025 06:59AM

We will be performing maintenance on our database cluster today starting at 09:00 UTC. During this time, you may experience slower API responses or brief service delays. We will provide an update as soon as the maintenance is complete.
We appreciate your patience and understanding.

MONITORING 4 days ago - at 06/04/2025 01:38PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 06/03/2025 06:30AM

We are continuing to monitor for any further issues.

MONITORING 13 days ago - at 05/26/2025 02:19PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 05/23/2025 02:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 05/23/2025 09:04AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 05/23/2025 07:00AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 05/23/2025 05:29AM

We are currently experiencing an outage affecting user interface access in the US region. Our team is actively investigating the issue, and we will provide updates as more information becomes available

Latest Keepit outages

Search import delays in DE region - 10 days ago
"Impossible travel" alerts from Microsoft in the DK region - 24 days ago
Connectivity issues in the US region - about 2 months ago
Service Issue - 7 months ago
Notification issue - 7 months ago

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