Outage in Keepit

User access issues on US environment

Resolved Minor
May 23, 2025 - Started 2 months ago - Lasted 27 days
Official incident page

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Outage Details

We are currently experiencing an outage affecting user interface access in the US region. Our team is actively investigating the issue, and we will provide updates as more information becomes available
Components affected
Keepit User Interface Keepit API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/19/2025 12:15PM

This incident has been resolved.

MONITORING about 2 months ago - at 06/08/2025 05:41AM

Maintenance is complete. We're now monitoring the system to ensure it remains stable

MONITORING about 2 months ago - at 06/05/2025 06:59AM

We will be performing maintenance on our database cluster today starting at 09:00 UTC. During this time, you may experience slower API responses or brief service delays. We will provide an update as soon as the maintenance is complete.
We appreciate your patience and understanding.

MONITORING about 2 months ago - at 06/04/2025 01:38PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 06/03/2025 06:30AM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 05/26/2025 02:19PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 05/23/2025 02:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 05/23/2025 09:04AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 05/23/2025 07:00AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 05/23/2025 05:29AM

We are currently experiencing an outage affecting user interface access in the US region. Our team is actively investigating the issue, and we will provide updates as more information becomes available

Latest Keepit outages

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Connectivity issues in the US region - 3 months ago
Service Issue - 8 months ago

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