Outage in Keepit
Microsoft Teams Chat Backups Failing for Some Users
Resolved MinorIncident Report
Summary AI Generated
Keepit experienced Microsoft Teams Chat backup failures for some users across multiple regions following a recent update, lasting 27.9 hours. The service rollout was paused while the team investigated and implemented a fix. The issue was identified, resolved, and the service was restored to normal operation.
We have identified an issue affecting Microsoft Teams Chat backups for some users in multiple regions following a recent update.
The rollout has been paused while we investigate and implement a fix. Our team is actively working to resolve the issue while identifying the root cause.
Next update in 90 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/16/2026 01:38PM
This incident has been resolved.
MONITORING
16 days ago - at 04/15/2026 07:24PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 04/15/2026 01:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 04/15/2026 09:44AM
We have identified an issue affecting Microsoft Teams Chat backups for some users in multiple regions following a recent update.
The rollout has been paused while we investigate and implement a fix. Our team is actively working to resolve the issue while identifying the root cause.
Next update in 90 minutes.
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