Outage in Keepit
"Impossible travel" alerts from Microsoft in the DK region
Minor
May 15, 2025 - Started 24 days ago
Official incident page
Official incident page
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Outage Details
A small number of customers in the DK-CO region have reported receiving "impossible travel" alerts from Microsoft for mailboxes that are included in a running Keepit backup connector. We are working with Microsoft to investigate these reports and determine a root cause. Next update 18:00 GMT
Latest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 06/03/2025 06:30AM
We are continuing to investigate this issue.
INVESTIGATING
23 days ago - at 05/16/2025 09:14PM
We are continuing to investigate this issue.
INVESTIGATING
24 days ago - at 05/15/2025 07:03PM
We are continuing to investigate this issue. Next update 17:00 GMT
INVESTIGATING
24 days ago - at 05/15/2025 06:16AM
A small number of customers in the DK-CO region have reported receiving "impossible travel" alerts from Microsoft for mailboxes that are included in a running Keepit backup connector. We are working with Microsoft to investigate these reports and determine a root cause. Next update 18:00 GMT
Latest Keepit outages
Search import delays in DE region - 10 days ago
User access issues on US environment - 16 days ago
Connectivity issues in the US region - about 2 months ago
Service Issue - 7 months ago
Notification issue - 7 months ago
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