Mobile API Services (CIN03)

The root cause was database connection pool exhaustion triggered by a sudden increase in concurrent requests to the Mobile and Web API services. The devops team scaled up the database connections to handle the increased load. System performance stabilized after the scale-up completed. Continuous monitoring was enabled to validate stability. Actions Taken: Short-term - Verified successful scale-up and confirmed service recovery. - Enabled real-time monitoring on database connection utilization...