Outage in Kenna Security

Slow response and 504 errors in UI

Resolved Minor
August 21, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

US Prod 1 is experiencing a backlog, customers may experience slow response times and 504 errors. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/23/2024 02:50PM

This incident has been resolved.

MONITORING 4 months ago - at 08/22/2024 03:43PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 08/22/2024 03:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/21/2024 08:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 08/21/2024 07:21PM

Metrics in homepage and dashboard risk meter page have been temporarily disabled to alleviate the observed performance issues. We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/21/2024 04:16PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 08/21/2024 03:39PM

US Prod 1 is experiencing a backlog, customers may experience slow response times and 504 errors. We are currently investigating this issue.

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