Outage in Cisco Kenna Security
Qualys connector runs are failing
Resolved MajorIncident Report
Qualys connector runs might fail with the error: "There was an issue parsing Qualys' response, which appears to be malformed XML. Please re-run your connector, and contact support if this issue persists."
An internal error is returned by Qualys when retrieving the host list. We are currently investigating this issue.
Components affected
Cisco Kenna Security Connector Runs Cisco Kenna Security Connector Runs Cisco Kenna Security Connector Runs Cisco Kenna Security Connector RunsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/09/2025 03:14PM
This incident has been resolved.
MONITORING
over 1 year ago - at 01/08/2025 09:00PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 01/08/2025 03:42PM
Qualys connector runs might fail with the error: "There was an issue parsing Qualys' response, which appears to be malformed XML. Please re-run your connector, and contact support if this issue persists."
An internal error is returned by Qualys when retrieving the host list. We are currently investigating this issue.
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