Outage in Kentik
Delays in NMS alert evaluation
Resolved MajorIncident Report
Summary AI Generated
Kentik's NMS alert evaluation experienced significant delays in the SaaS EMEA cluster beginning around 9:20 AM UTC on September 28, 2026, lasting approximately 17.8 hours. Alert processing queues backed up, preventing timely evaluation during the incident window. The issue was resolved by September 29 after queues were cleared and alert evaluation returned to normal pace.
We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/29/2026 06:29PM
We think the impact from the issue is over.
MONITORING
8 days ago - at 09/29/2026 12:48AM
We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.
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