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Outage in Khan Academy

Mobile login is broken (doesn't persist over app restart)

Resolved Major
September 03, 2026 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Khan Academy's mobile apps (Android and iOS) experienced a major incident where user login sessions failed to persist after restarting the app, effectively locking users out upon each relaunch. The issue was identified and a fix was implemented within the same response window. The incident lasted 54 minutes before being fully resolved.

The issue has been identified and a fix is being implemented.
Components affected
Khan Academy Android/iOS apps

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 09/03/2026 11:55PM

This incident has been resolved.

IDENTIFIED about 4 hours ago - at 09/03/2026 11:02PM

The issue has been identified and a fix is being implemented.

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