High latency for AU region

We are currently investigating this incident.

We are currently monitoring the result. Latency is returning to normal.

We are continuing to monitor. Latency is returning to normal levels, and the team is actively working to return to baseline.

This incident has been resolved. The team will continue to monitor.

We experienced high latency in our caching layer, which caused problems for a majority of our customers in the AU region. We have applied mitigations and will be prioritizing more performance enhancements soon.

Our team is working on a fix and is actively monitoring to ensure latency returns to baseline levels.