Outage in Kinsta

Transactional Email service disruption

Resolved Minor

March 28, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our Engineers are investigating reports of email deliverability issues stemming from our SMTP provider, MailChannels. We are working on restoring normal service to transactional email service as quickly as possible. MailChannels Status Page: https://status.mailchannels.net/incidents/2lwnn7rlcdk2

Components affected

Kinsta Outbound Email System

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/28/2023 08:55PM

This incident has been resolved.

MONITORING about 3 years ago - at 03/28/2023 08:26PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 03/28/2023 07:37PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 03/28/2023 07:02PM

A fix has been implemented by MailChannels. We will continue to monitor their status page for updates.

IDENTIFIED about 3 years ago - at 03/28/2023 06:43PM

MailChannels is continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 03/28/2023 06:13PM

The issue has been identified by MailChannels and a fix is being implemented.

INVESTIGATING about 3 years ago - at 03/28/2023 06:07PM

Our Engineers are investigating reports of email deliverability issues stemming from our SMTP provider, MailChannels.
We are working on restoring normal service to transactional email service as quickly as possible.

MailChannels Status Page:
https://status.mailchannels.net/incidents/2lwnn7rlcdk2

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