Outage in Kinsta

MyKinsta Support System Unavailable

Resolved Minor
July 26, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our support system is currently experiencing delays. We are investigating to find the cause.
Components affected
Kinsta support system
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/26/2024 04:25PM

This incident has been resolved.

MONITORING 5 months ago - at 07/26/2024 02:55PM

Intercom has implemented a fix and we are monitoring the results.

IDENTIFIED 5 months ago - at 07/26/2024 02:34PM

We are continuing to see some additional delays, and Intercom is investigating: https://www.intercomstatus.com/us-hosting/incidents/01J3QQ55WT8MGMCGT77X2DZBTX

MONITORING 5 months ago - at 07/26/2024 02:27PM

This appears to be due to some delays at our chat system provider, Intercom. The delays appear to be resolved, and we are monitoring currently.

INVESTIGATING 5 months ago - at 07/26/2024 02:22PM

Our support system is currently experiencing delays. We are investigating to find the cause.

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