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This incident has been resolved.
Intercom has implemented a fix and we are monitoring the results.
We are continuing to see some additional delays, and Intercom is investigating: https://www.intercomstatus.com/us-hosting/incidents/01J3QQ55WT8MGMCGT77X2DZBTX
This appears to be due to some delays at our chat system provider, Intercom. The delays appear to be resolved, and we are monitoring currently.
Our support system is currently experiencing delays. We are investigating to find the cause.
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