Outage in Kinsta

MyKinsta's chat system is experiencing degraded performance.

Resolved Major
November 05, 2024 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Need to monitor Kinsta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kinsta, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing issues viewing chats through MyKinsta. We are currently investigating this issue.
Components affected
Kinsta My
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/05/2024 01:06PM

After monitoring the situation, we can confirm that our support system is fully available. We do apologize for any difficulties you experienced attempting to reach our support team.

MONITORING about 1 month ago - at 11/05/2024 07:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/05/2024 04:46AM

Intercom, the chat system we use, has acknowledged this issue on its status page: https://www.intercomstatus.com/us-hosting. We are actively monitoring the situation and will provide updates as soon as they become available. We apologize for any inconvenience this may cause.

INVESTIGATING about 1 month ago - at 11/05/2024 04:31AM

We are experiencing issues viewing chats through MyKinsta. We are currently investigating this issue.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime