Outage in Kinsta
MyKinsta's chat system is experiencing degraded performance.
Resolved MajorIncident Report
We are experiencing issues viewing chats through MyKinsta. We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/05/2024 01:06PM
After monitoring the situation, we can confirm that our support system is fully available. We do apologize for any difficulties you experienced attempting to reach our support team.
MONITORING
about 1 year ago - at 11/05/2024 07:32AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 11/05/2024 04:46AM
Intercom, the chat system we use, has acknowledged this issue on its status page: https://www.intercomstatus.com/us-hosting. We are actively monitoring the situation and will provide updates as soon as they become available. We apologize for any inconvenience this may cause.
INVESTIGATING
about 1 year ago - at 11/05/2024 04:31AM
We are experiencing issues viewing chats through MyKinsta. We are currently investigating this issue.
Latest Kinsta outages
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MyKinsta Dashboard Outage | Websites affected too - about 1 month ago
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