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After monitoring the situation, we can confirm that our support system is fully available. We do apologize for any difficulties you experienced attempting to reach our support team.
A fix has been implemented and we are monitoring the results.
Intercom, the chat system we use, has acknowledged this issue on its status page: https://www.intercomstatus.com/us-hosting. We are actively monitoring the situation and will provide updates as soon as they become available. We apologize for any inconvenience this may cause.
We are experiencing issues viewing chats through MyKinsta. We are currently investigating this issue.
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