Outage in Kinsta

Service disruption at the London (UK) data center

Resolved Major
August 12, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Engineers are investigating reports of a service disruption affecting sites in the London (UK) data center. We are working to restore service to affected sites as quickly as possible.
Components affected
Kinsta London (UK) data center
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/12/2024 04:30PM

Full service has been restored to all affected sites in the London (UK) data center. If you are still seeing issues with your website, please contact our Support team. Thank you for your patience and we do apologize for any disruption to your business.

IDENTIFIED 4 months ago - at 08/12/2024 03:11PM

While everything has been operational during our monitoring, our Engineers will continue to monitor the situation further.

IDENTIFIED 4 months ago - at 08/12/2024 02:30PM

Our Engineers have identified this as an upstream issue at Google Cloud Platform.

GCP have updated their status page to reflect this:
https://status.cloud.google.com/incidents/ETJGhvY9Xaktw7tgi8dF#guoaCiLrsny92g8eoeyR

We will continue to monitor the situation and provide updates as they become available.

IDENTIFIED 4 months ago - at 08/12/2024 02:20PM

Our Engineers have identified that this appears to be related to a widespread issue throughout the UK, affecting major services such as Google and YouTube. While we are now seeing that sites are responding, we are continuing to investigate and monitor the situation, and will provide further updates as they become available.

INVESTIGATING 4 months ago - at 08/12/2024 01:50PM

Our Engineers are investigating reports of a service disruption affecting sites in the London (UK) data center. We are working to restore service to affected sites as quickly as possible.

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