Outage in Kinsta

Chat Support system issues

Resolved Minor
October 21, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with our Chat Support system. Messages might be delayed or not delivered.
Components affected
Kinsta support system
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2024 01:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/21/2024 10:52AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/21/2024 10:21AM

The issue is still being investigated by Intercom. They are reporting full outage and are working on it. Their status page: https://www.intercomstatus.com/us-hosting/incidents/01JAQ7XGHYDQNDF9C8R449WT1A

INVESTIGATING about 2 months ago - at 10/21/2024 09:53AM

We are currently investigating an issue with our Chat Support system. Messages might be delayed or not delivered.

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