Outage in Kinsta

MyKinsta Support System Unavailable

Resolved Major
April 25, 2025 - Started about 12 hours ago - Lasted 24 minutes
Official incident page

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Outage Details

Our support system is currently experiencing delays in responses. Our upstream service provider Intercom is experiencing issues: https://www.intercomstatus.com/us-hosting
Components affected
Kinsta support system
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 04/25/2025 12:29PM

This incident has been resolved.

MONITORING about 12 hours ago - at 04/25/2025 12:27PM

A fix has been implemented by our upstream service provider Intercom and may take some time before their system fully recovers:
https://www.intercomstatus.com/us-hosting/incidents/01JSPDFV117N6Z8VPG2W98BMBQ

INVESTIGATING about 12 hours ago - at 04/25/2025 12:08PM

Our support system is currently experiencing delays in responses. Our upstream service provider Intercom is experiencing issues: https://www.intercomstatus.com/us-hosting

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