Outage in Kinsta

MyKinsta Dashboard Outage | Websites affected too

Resolved Major
November 18, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating issues with our MyKinsta dashboard loading. Certain websites may be affected by this issue and show 500 error. It seems that the issue is with our 3rd party service provide Cloudflare: https://www.cloudflarestatus.com/incidents/swzl0f0hxy68 We are following for updates and will update as soon as possible.
Components affected
Kinsta My

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/18/2025 06:42PM

We have been monitoring the situation and have observed that all services continue to remain fully active. As such, we will be marking this incident as resolved. If you experience any further issues, please do not hesitate to contact our Support team through MyKinsta or by emailing support@kinsta.com. We appreciate your patience and understanding throughout this extended and impactful incident.

MONITORING 2 days ago - at 11/18/2025 06:07PM

Cloudflare has updated its status page to confirm that the issue has been resolved, with full service continuing to remain active. We will continue to monitor the situation from our end for a short period before updating our status page to resolved. We apologise again for the disruption to service and the impact this has caused, and thank you for your patience while we worked through this.

MONITORING 2 days ago - at 11/18/2025 05:13PM

We are continuing to monitor the situation while Cloudflare focus on ensuring that full service remains active. Thank you for your continued patience.

MONITORING 2 days ago - at 11/18/2025 04:16PM

We are continuing to monitor the situation.

MONITORING 2 days ago - at 11/18/2025 03:50PM

We are observing that both sites on our platform and MyKinsta are remaining online. We will continue to closely monitor the situation and provide further updates as they become available, as Cloudflare is still focusing efforts on keeping services active after applying the fix.

IDENTIFIED 2 days ago - at 11/18/2025 03:34PM

We are continuing to closely monitor the situation and will provide updates as they become available.

IDENTIFIED 3 days ago - at 11/18/2025 02:49PM

Cloudflare has updated its status page to confirm that they have implemented a fix and believes the incident is now resolved. While we are seeing that sites on our platform are now responding as expected, we will continue to closely monitor the situation and provide updates as they become available. Thank you for your continued patience throughout this incident.

IDENTIFIED 3 days ago - at 11/18/2025 02:11PM

Cloudflare continues to work on restoring the services:

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

IDENTIFIED 3 days ago - at 11/18/2025 01:39PM

We are still seeing issues with a number of sites. Cloudflare continues to work on this:

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

IDENTIFIED 3 days ago - at 11/18/2025 01:18PM

Our 3rd party provider Cloudflare has identified the issue and is applying the fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

INVESTIGATING 3 days ago - at 11/18/2025 01:01PM

Our 3rd party provider Cloudflare is still investigating the issue: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

INVESTIGATING 3 days ago - at 11/18/2025 12:32PM

The services are recovering, but errors still occur on occasion. Cloudflare continues to work on this:

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

INVESTIGATING 3 days ago - at 11/18/2025 11:53AM

Our 3rd party provider Cloudflare reported global network outage issues, they are investigating:
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

We will provide updates here as soon as they become available.

INVESTIGATING 3 days ago - at 11/18/2025 11:45AM

We are currently investigating issues with our MyKinsta dashboard loading.
Certain websites may be affected by this issue and show 500 error.

It seems that the issue is with our 3rd party service provide Cloudflare:
https://www.cloudflarestatus.com/incidents/swzl0f0hxy68

We are following for updates and will update as soon as possible.

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