Kinsta experienced a 5.6-hour service incident where critical MyKinsta actions including backups, restores, and new WP-Admin user creations were failing. The MyKinsta dashboard was affected, preventing users from performing essential website management tasks. The issue was identified and fixed, with users advised to retry previously failed actions.
This has been resolved.
A fix has been implemented for this. Please re-try any previously failed MyKinsta actions, and contact support via chat or by emailing support@kinsta.com if you are still experiencing any issues.
We have identified the issue and we are working on implementing a fix.
Some actions within MyKinsta, such as backups and restores or new WP-Admin user creations, are failing. We're currently investigating the cause.
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