Outage in Kinsta
Mykinsta dashboard issues
Resolved MajorIncident Report
Summary AI Generated
Kinsta's MyKinsta dashboard experienced a major outage for 7.6 hours due to a disruption with their Apollo GraphQL integration, preventing users from accessing the dashboard. The team deployed a temporary workaround to restore access for most users while working with Apollo to address the root cause. A permanent fix was successfully deployed and the incident was resolved with continued monitoring to ensure platform stability.
We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email support@kinsta.com.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/01/2026 01:54PM
This incident has been resolved.
MONITORING
16 days ago - at 06/01/2026 10:56AM
A permanent fix has been successfully deployed, and dashboard access is fully restored. We are now monitoring the platform closely to ensure long-term stability and to confirm that the integration with Apollo GraphQL remains stable.
MONITORING
16 days ago - at 06/01/2026 08:35AM
We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.
IDENTIFIED
16 days ago - at 06/01/2026 07:17AM
We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.
INVESTIGATING
16 days ago - at 06/01/2026 06:20AM
We are currently investigating issues with Mykinsta dashboard. If you need to contact the support team in the meantime, please email support@kinsta.com.
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